When a message is sent to a client via the Digital Practice broadcasts feature, you can view the most recent broadcasts sent to a client through the 'Client insights' screen.
To access Client insights (feature must be enabled), click on the client name from the day list or conversation. Click here for more information.
On the client insights page, you can view a panel for ‘Broadcasts’, which shows the most recent standard or payment broadcast messages sent to the client.
This pane displays the date & time, message preview, message status and access to view the message in full.
