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How do I access the client insights screen?

Status page of a clients recent actions on digital practice

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Written by Joanna

The ‘Client Insights’ screen shows a snippet of your client’s PMS data and the status of any active/recent actions on Digital Practice.

Get there by clicking the client’s name on a conversation or the button next to it. Also look out for hyperlinked client names on the day list and payments screens!

Conversation:

Day List / Payments screen:

There is also a ‘Clients’ option in search results:

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