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How do I resolve multiple conversations?

Resolving multiple conversations at once from the day list & all conversations screens

J
Written by Joanna

To resolve multiple conversations at once within Digital Practice to keep your conversation pages up to date, go to either the 'Day list' or 'All conversations' page.

  • Select all of the conversations you wish to resolve by selecting the checkbox against each conversation row.

  • Go to the actions menu and select either:

    • 'Resolve conversation', this will mark all selected conversations resolved and show this as their status.

    • 'Resolve and export as PDF', this will mark all selected conversations resolved and show this as their status, as well as downloading all selected conversations as PDFs to your device.

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