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How do I see the status of a conversation?

J
Written by Joanna

When viewing the day list, all conversations or a specific conversation. Each conversation will display its status.

The status of a conversation is automatically set to 'With Clinic' when a new chat comes in or 'With Client' when you have sent them a reply or payment link, etc.

You can also manually set this by clicking the status on the conversation screen.

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