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Can clients tell which team member is messaging them?

J
Written by Joanna

When a message is sent to the client, the team member’s full name appears above the chat bubble - this is for internal use only and is not visible to the client.

System admins can set a signature for all outgoing client messages

  • No signature

  • Practice name

  • Team member first name and last name

  • Team member initials

  • Custom text (please keep very short)

Please contact your system admin for more details.

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