Digital Practice sends and receives information to your PMS securely via an ‘API’ connection provided by your PMS provider.
Clinics now get a warning if there are connectivity issues with these. If there are problems, it is important for clinics to raise a support call directly with your PMS provider.
A green icon shows in the top toolbar if the connection is working
A red icon shows if there are connection problems
If you are still having issues, contact support@digitalpractice.vet and we can try to assist.