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How do I manage broadcast messaging opt-outs?

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Written by Joanna

The client can choose to opt-out of future Broadcast messages by replying STOP or UNSUBSCRIBE. If they change their mind, they can message in START or RESUBSCRIBE.

System admins can access a 'Messaging opt-outs' sub-menu in clinic settings, this:

  • Shows the list of clients that have chosen to opt-out by replying STOP or UNSUBSCRIBE to a broadcast message.

  • Allows you to add a recipient or remove to make changes

    Note: This is not currently synced with any PMS

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