Templates are accessed by System admins. You might want to use templates for individual messages, but you will also need them for when you want to send out Broadcast Messages.
First of all select Templates from the left-hand side menu on Digital Practice.
In the Templates page, click on New Template in the top right corner of the screen.
A ‘New Template’ modal will display.
Firstly, select the Type of template from the drop down menu.
Proceed to complete the fields on screen with the template name and message.
If you want to send media or add quick reply or URL link buttons to this specific template, select the required checkbox and enter the required information.
Once you click Submit, your template will be saved and you will be taken back to the main templates page.