Product requests are designed to make handling all your repeat prescriptions and product requests so much easier, having them all in one place AND saving you heaps of phone time by sending WhatsApp updates to the client automatically for you!
You can turn it on if you haven’t already by going into settings (system admins only), going into ‘Features’ and then ticking the box next to Product Requests.
or alternatively, contact our team on support@digitalpractice.vet, who can action this for you.
Once enabled product requests will appear in the main navigation menu on the left hand side:
When a client orders a prescription, you can ‘create a product request’ from the ‘Create’ button at the top of the screen and fill in the required information.
