When a reminder message is sent to a client, the message can be viewed within a client conversation.
The message will be sent as a ‘system message’ and appear showing the content your client has received.
Example of a payment reminder message in a client conversation:
Reminder messages sent to clients can be viewed within client insights, which is accessed by clicking the client’s name in the day list or conversation.
An ‘Automated messages’ panel will display, which will contain any recent reminder messages sent.
Each reminder message sent to a client will also be logged in the ‘Reminders message log’ report available in Analytics, for information see: