In reminder messages it is possible currently to have 2 quick reply buttons and 1 url link button. Moving forward we plan to release the capability to have a combination of up to 10 buttons possible in a message.
Quick reply buttons:
Quick reply buttons simply send a button to the client in the message, when selected a response containing the button name is sent to the clinic in Digital Practice for them to action accordingly.
Each button text can contain up to 20 characters
Whatsapp quick replies can display 3 fully on screen, if more than 2 quick reply buttons are in the reminder message, the 3rd button will read ‘more actions..’ once clicked the users will see a list of all options.
Link buttons:
URL link buttons simply send a button to the client in a message, when selected opens a url in a new tab for the client to view.
WhatsApp allows a maximum of 2 URL links in a message.