Manage preferences enables clients to control by opting out or back in to specific reminder types whenever they require.
When a client types and sends ‘Manage my preferences’ or 'Manage':
The client receives a link button to click to access ‘Manage my preferences’
When selecting the button, they are taken to a manage preferences webpage where they can disable or enable reminders by type for the clinic.
The client will only be able to enable/disable the reminder types which the clinic has signed up for.
This function only manages preferences for reminders coming from Digital Practice.
The clinic will not view the ‘manage my preferences’ message & system responses as these will be hidden from the clinic digital practice screen and does not open a conversation.
Note: The logo and title on the manage preferences webpage will be the clinic-specific logo and clinic name.